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Pamper hopes to clean up mess from nail salon industry; CEO Xue promotes more couture manicures

A startup manicure and pedicure service, Pamper, plans to mark a history in nail salon industry. The shop wants to change how business works by giving right pay for their workers and promoting more of couture manicure, as they want people to get more "ambitious."

Despite ugly side of the quick beauty industry like health hazards and illegal employment, one nail shop is not too afraid to take a big step ahead. Pamper, an on-demand manicure and pedicure service, hopes to create a new system for the business.

According to a source, many of the nail salon workers are grossly underpaid, which lead to poor performance among employees. However, Pamper is said to be different from other salons in town. CEO Vivian Xue, said that Pamper team will be trained in those needed skills to meet customers expectations.

Xue added that they are trying to promote "more and more of these couture manicures." And they want people to get more ambitious because what they see on the picture will be delivered to them exactly.

Pamper, launched 2014 in northern San Jose, has ten manicurists that serve customers well. In fact, they get an average of around 10 to 15 appointments per day. The company is said to keep up with new style trends and update its options accordingly. The business is also aggressively investing in on-demand startups.

But it seems like Pamper has to hit rough roads before getting a finish line because nail salons industry are still messy up to this date. In 2014, singer and former judge Paula Abdul battled for a year against a staph infection on her thumb after getting a manicure at a Los Angeles nail salon.

Many experts recommend customers to always be conscious on the things when inside the salon. For instance, ask staff if the equipment used is properly sterile. Be also aware of the workers' hands if they wash theirs beforehand.


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