Instacart shifts contractual personal shoppers to part-time employees in its 16 locations

Instacart, the delivery service company which hires contractual personal shoppers, announces slots for part-time employees for its 16 locations in the U.S. Workers that will get hired would expect further training and responsibilities in line with hourly compensation and commission.

"For the part-time employees, wages will vary by market, but we will be competitive in each market to attract and retain shoppers," spokesperson Andrea Saul said.

To develop efficiency and the quality of service to satisfy the customer, various training will be conducted. Instacart also provides competitive wages plus tips and commission to part-time workers, reported on Technical.ly Philly.

To clear it up, Saul said the decision is regardless of the court case filed in California in January in which Instacart workers accused the company of misclassifying them as independent contractors precluding overtime and insurance pay, according to Boulderopolis.

Earlier this month, the startup company had been applying it to other cities. But this time, they have extended the role to all Instacart locations. As of now, over 1,000 part-time employees got the job. Still, the grocery delivery expects three-quarters of its 7,000 contract employees will shift to part-time.

In turn, CEO Apporva Mehta said on Market Wired that this move changes Instacart in the whole. They have received positive feedbacks from customers and shoppers as well. By carrying out training, shoppers had more supervision on how to handle operations. They became more effective and accurate with picking out orders.

In view of this, since the company doesn't see the need for additional training to the task, drivers will remain as contractors. Apparently, those who would want to remain contractors can move as drivers.