customer service

Vodafone vows to create 2,100 jobs in the UK to enhance quality of customer service

Mobile tech giant Vodafone is slowly trying to recover its tarnished reputation over the botched IT billing system and poor customer service record by hiring thousands of call center employees in the UK.

McDonald's expands delivery service through ordering app

The new app will allow customers to place orders for pickup alongside features such as customized favorites and preferred payment methods.

IBM Watson to Use Artificial Intelligence to Render Customer Service

IBM's Watson is going to transform customer service, the customer experience, and hospitality. Powered by IBM's Watson, Ivy from Go Moment is an artificial intelligence-driven system capable of handling, in real time, some 90% of the requests that come in from guests on property, without requiring a lick of human intervention. Ivy uses this Watson engine to decipher and fulfill a wide variety of requests from hotel guests in real time.

Wal-Mart cuts 450 jobs at headquarters

Headquarters of Wal-Mart in Bentonville is laying off employees in keeping up with the pace of the customers' shopping behavior. The retail company's goal is to push its e-Commerce and be as quick to cater to customer needs and complaints to name a few.

How to Create Loyal Customers in 5 Easy Ways

Running a business is difficult. It is even more difficult to create loyal customers. To keep them coming back, know what they want and what they need. Acknowledge their complaints and concerns and resolve it in a timely manner. Excellent customer service should be provided.

Latest Stories

How Copper Fuels Infrastructure Development from Power Grids to Telecom

Copper's use in global infrastructure development is becoming increasingly critical, especially as emerging markets expand and industrialize. The metal, valued for its electrical conductivity, is now indispensable in energy grids, transportation networks, and telecommunications. As nations worldwide focus on upgrading infrastructure to meet the demands of modern economies and climate targets, copper demand is set to rise continually year over year.

A Busy October for H.I.G. Capital: Multi-Sector Investments Reflecting Market Agility

As global markets continue to present both challenges and opportunities, H.I.G. Capital, the Miami-based alternative investment powerhouse, has launched a series of strategic moves that underscore its agility and foresight. With $65 billion of capital under management, H.I.G. has long been known for its diverse investment approach. However, the firm's activities in October 2024 paint a picture of a company not just participating in market trends but actively shaping them.

The Surge in Copper Prices: Predictions and Market Reactions

The global copper market has been experiencing a significant surge in prices, driven by supply constraints and increasing demand. This trend has caught the attention of investors, industry analysts, and policymakers alike, as copper is needed in various sectors, particularly in the growing fields of renewable energy and electric vehicles. Here are some of the key factors behind the price surge, market reactions, and future predictions for copper prices.

Beyond Wealth: Giving Compass for Business Simplifies Philanthropy for Financial Advisors

Giving Compass for Business, one of these innovations is gaining popularity since it provides a fresh method for incorporating generosity into wealth management.

Belgian Billionaire Shukhrat Ibragimov Puts Private Jet on Market for $46m

Shukhrat Ibragimov, the chairman of mining giant Eurasian Resources Group (ERG), has put his Dassault Falcon 8X up for sale for $46 million.

Must Read

IC Funded: Revolutionizing Prop Trading for Retail Traders

IC Markets has recently launched its proprietary trading platform, IC Funded, and it's already creating a buzz in the trading community. What started as a soft launch has now captured the attention of traders worldwide, highlighting a significant shift in how retail traders can access capital and participate in the markets.

Protecting Your Practice: The Importance of Professional Liability Insurance for Professionals

In today's complex and litigious business environment, professionals across various industries face numerous risks that could jeopardise their practice. From legal claims and client disputes to regulatory investigations, the potential threats are vast.

As Copper M&A Wars Escalate, Solaris Resources' Warintza Project Stands Out

The mining industry has been busy with mergers and acquisitions (M&A) activity in recent years, and 2024 has been one of the busiest. Major mining companies are all vying for a piece of the action in the promising copper sector. As the global push towards electrification and clean energy intensifies, the demand for copper—a critical component in electric vehicles, renewable energy systems, and infrastructure—is expected to soar. This has sparked even more interest from mining giants looking to secure their position for production.

Amin Makhlouf: Redefining Real Estate Transactions with Digital Innovation

In an industry often rooted in tradition, Amin Makhlouf brings a fresh perspective, combining youthful energy with groundbreaking ideas in real estate. As the founder of Makyee, he's transforming the way properties are bought and sold in Dubai, aiming to make these processes more accessible, efficient, and transparent.

Is Mr. Black Being Silenced by X in His Mission to Bring About the Messianic Age?

The enigmatic artist Mr. Black, known for his cryptic street art and ambitious 21,000-piece ordinal collection on the Bitcoin blockchain, claims that the Messianic Age will be revealed once the collection is fully minted. However, recent developments suggest that Mr. Black might be facing censorship on the social media platform X, formerly known as Twitter.

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